A Leading Retail Banking Group
Scenario
Providing strategic IT leadership for a leading retail banking group.
Situation
Between 2000 and 2002, in one of the largest systems integration programmes ever was undertaken. As a result this client's IT development unit was focused almost entirely on merging its IT assets with those from another of its High Street banking brands. Virtually all new development was put on hold.
Charteris Role
With integration complete, the flood gates of demand for new products and IT support were opened. Charteris was engaged to provide strategic leadership to the IT unit's programme management office to cope with the sudden increase in projects.
Solution
Processes were put in place to take aggregate demand from business units, categorise it into mandatory and non-mandatory classes, establish consistent business cases, and then prioritise. Charteris helped the IT unit adopt a flexible resourcing and procurement strategy to optimise the programme portfolio by delivering maximum business benefit for money spent. We also assisted in the transformation of the unit from a pure development shop to a highly effective channel for IT procurement.