A UK Retail Bank
Scenario
Advising on how to improve speed and quality of response for leading UK retail bank.
Situation
The IT function of the bank wanted to improve the speed and quality of its response to business change requirements.
Charteris Role
Senior management at the bank engaged Charteris to advise how these issues should be addressed, specifically with regard to prioritisation of change projects and resourcing.
Solution
Charteris first analysed the demand for IT project work from all sources, then recommended practical process and organisation initiatives to set up portfolio management processes and link them to effective resource allocation.