The Client’s Friend: helping to make major change a big success

If your organisation is soon to embark on a major IT-enabled change programme, taking advice from the right kind of friend – a Charteris Client’s Friend – can significantly increase your chances of success. In fact, forming this most valuable and important of friendships well in advance of project initiation can help to ensure that major change is:

  • Approached realistically
  • Delivered successfully
  • Capable of enabling real operational and bottom-line benefits.

Overcoming the fundamental issue most organisations face when carrying out a major change programme

Many SROs are placed in an almost impossible position because they do not have the time (nor, very often, the experience) to carry out their role properly.

By engaging a Charteris Client’s Friend, the SRO is able to call on extensive hands-on experience in areas vital to success, such as:

  • Planning, strategy and communications
  • Setting realistic project outcomes, expectations and timetables
  • Setting a realistic technology strategy
  • Commercial sourcing and procurement issues
  • Identifying appropriate project management structures
  • Focusing your organisation on the delivery of business benefits.

In short, what distinguishes a Charteris Client’s Friend, is their unrivalled experience in taking practical responsibility for delivering successful major change programmes – from start to finish.

To open a detailed PDF on our Client’s Friend services please click here.

Contact us

For more details on how you can access Charteris expertise and services, contact:

Andrew Rogoyski - Head of Practice, Government & Energy, or,
Roger Woods - Head of Practice, Scotland & Northern England
Address: Charteris plc, 39-40 Bartholomew Close, London, EC1A 7JN
Telephone: 020 7600 9199
Fax: 020 7600 9212

email: andrew.rogoyski@charteris.com, or,
email: roger.woods@charteris.com