Leadership Support

All large organisations – and government departments are no exception – face the challenge from time to time of identifying their desired future state while continuing to deliver a business-as-usual service to their customers. The judicious application of carefully chosen technology is usually identified as enabling the achievement of the organisation’s future business goals. At this point leaders need answers to questions like - What is available? How do I know it is right for me? Will it work?

In the days of in-house IT departments, departmental leaders could expect advice on these questions from their IT Director and his or her staff, perhaps supplemented by specialist input from technology consultancies in areas where the IT department lacked particular skills and experience. Nowadays, however, many departments have outsourced their IT, and business leaders may be apprehensive about taking strategic technology advice from their outsourcing partner because of a justifiable concern about the interest that partner has in selling them more and more technology.

The Charteris approach to Leadership Support centres on your need to move your organisation from where it is now to where it needs to be in order to support your desired future state. We deliver the following products and services to achieve this:

  • A road map that conveys to CEO, Board, and SRO, exactly how capability development is to be achieved, and gives them confidence they can do it.
  • Technical assurance. An independent voice you can trust on what the options are and what they really mean.
  • Supplier assurance. Again, an independent voice on sourcing options and specific supplier strengths and weaknesses.
  • Management Support Package. Independent advice you can trust on what is needed to deliver and the trade-offs in doing it differently. Expertise to fill key posts and gaps when required. Coaching and mentoring from CEO down.
  • Independent quarterly “Progress Reports” for leaders. These are designed to give you answers to the questions: Where are we? What is going well? And less well? What should you worry about?

Our approach focusses on “getting it done” rather than “how it is done”. We recognise that the delivery environment is dynamic not static. We aim for rapid evolution not revolution. We target frequent delivery of incremental benefits not “jam tomorrow”.

Contact us

For more details on how you can access Charteris expertise and services, contact

Andrew Rogoyski - Head of Practice, Government & Energy, or,
Roger Woods - Head of Practice, Scotland & Northern England

Address: Charteris plc, 39-40 Bartholomew Close, London, EC1A 7JN
Telephone: 020 7600 9199
Fax: 020 7600 9212
email: andrew.rogoyski@charteris.com, or,
email: roger.woods@charteris.com