Local Government IT Infrastructure

Competing drives for reform and efficiency are forcing technoplogy-enabled change in local government on an unprecedented scale. Some of the biggest drivers in local government have been created by the emerging shared services agenda, driven by the Cabinet Office, and information sharing - all to create high quality 'joined up' local Government while relentlessly improving value for the taxpayers' money.

  • Charteris provides advice and implementation services focused on citizen centricity (putting people at the centre of local services), intelligent integration (joining up local systems and services using IT) and infrastructure optimisation (ensuring that the IT infrastructure is run efficiently), specialising in the application of Microsoft technologies to these ends.
  • Charteris is championing the efficiency agenda in local government by helping organisations to maximise the efficiency of their IT infrastructure, whilst also advising on the strategic use of ERP solutions (based on Microsoft Dynamics AX) with intent to support shared service offerings of the future.
  • Charteris provides strategic advice on the deployment of IT, helping departments understand and make the business case for IT-enabled change with particular strengths in the new Microsoft platforms, including Exchange, Vista and Office, Dynamics and the transition to .NET.
  • Charteris provides assistance to organisations about to embark on a major IT-enabled change programme. Taking advice from the right Client's Friend can significantly increase the initiative's chances of success. Charteris plays a vital senior role in the successful delivery of major change projects and improved business performance for many of its clients.

We have undertaken work for a variety of local government organisations, including Perth & Kinross, the Isle of Man and East Renfrewshire Council (see case studies).